Communication

The 21st century is a very challenging time to be in the Communications industry. New competitors are constantly entering the marketplace.

Regulations rarely seem to be applied evenly across all types of service providers. The emergence of new technologies and applications, like VoIP and video-over-cellphone, demand a continual adaptation of business models. Customer churn is rampant. You need to harness innovation in order to capture new cost-efficiencies and hold onto your customers.

If you're investing in innovative services to expand into new markets, how do you ensure that your order-management infrastructure can handle the new traffic properly? If you're migrating to another platform to support a new service, how do you avoid disruption to your existing customer base? If you're thinking of outsourcing the testing of a critical new network component, can you be certain that the testing will be more rigorous, but cost less, than it would in-house?

Bilgramiz Information Solutions can give you a competitive edge. We develop best-of-breed solutions in several areas vital to next-generation communications service providers - CRM, SFA, order-management and flow-through provisioning, revenue assurance and cost management,

converged mediation and interconnect, customer-centric service assurance, workforce management and optimization, network and service inventory management, fraud management, and operations and business support systems.